Returns & Exchanges
We want you to love your natural beauty products, but if you are not entirely satisfied, we offer a 30-day return policy for items in their original, unopened condition. Your journey to sustainable self-care should be worry-free and simple.
Initiate Your Return
Contact our customer care team with your order number and reason for return to receive a unique Return Authorization code.
Secure Packaging
Carefully pack your items in their original eco-friendly packaging to ensure they arrive back at our warehouse safely and without damage.
Ship It Back
Affix the provided return label to your parcel and drop it off at your nearest authorized postal carrier or collection point.
Receive Your Refund
Once our team inspects the returned items, we will process your refund to your original payment method within 5-7 business days.
30-Day Window
Return within 30 days of delivery
Free Returns
Prepaid shipping label provided
Fast Refunds
5-7 business days processing