Frequently Asked Questions
Everything you need to know about our natural beauty products and services.
Are your products 100% vegan and cruelty-free?
Yes, all Faith In Nature products are certified vegan and cruelty-free. We never test on animals and ensure all ingredients are ethically sourced and plant-based.
How long does shipping take?
Standard shipping typically takes 3-5 business days. Once your order is dispatched, you will receive a tracking link via email to monitor its progress.
What is your return policy?
We offer a 30-day return policy for unopened and unused products. If you are not satisfied with your purchase, please contact our support team to initiate a return.
Is your packaging recyclable?
Sustainability is at our core. Our bottles are made from recycled plastic and are fully recyclable. We also offer refill options to help reduce plastic waste.
Do you use synthetic fragrances or parabens?
No, we strictly avoid parabens, SLS, and synthetic fragrances. We use 100% natural origin fragrance and essential oils to ensure our products are gentle on your skin and the environment.
Which payment methods do you accept?
We accept all major credit cards, including Visa, Mastercard, and American Express, as well as digital wallets like PayPal, Apple Pay, and Google Pay.